Dr. Prasenjit Chakrabarty, Ph.D., F.IoD
Assistant Professor of Management at Techno Main Salt Lake (MAKAUT-WB), Kolkata. Visiting Faculty at IMI Kolkata. Founder of Parallox Software Pvt. Ltd. I spent 25+ years running plants before I moved to the classroom. Now I study how digital marketing and AI change the way firms win customers.
About
I started on the shop floor as a chemical engineer. Over two decades I led paint plants, breweries and a distillery for Berger Paints, United Breweries, Carlsberg and Beam Suntory. I rebuilt a fire-hit plant, rolled out SAP S/4HANA during the pandemic, and took a new brand from idea to shelf in record time.
Then I switched sides of the desk. Today I teach marketing research, business analytics and digital marketing. My doctoral work looks at digital marketing in the Indian Software-as-a-Service (SaaS) sector.
Digital marketing
SaaS growth, AIDA, marketing mix, LTV/CAC.
AI for business
Deep learning and XGBoost for subscription and churn prediction.
Consumer behaviour
OTT subscriptions, PLS-SEM, financial literacy.
Operations
Lean, TPM, Six Sigma, SAP PP/QM, plant automation.
Education
Ph.D. in Management
Dr. K. N. Modi University, Newai, Rajasthan
Thesis: “Digital Marketing: An Analytical Study of the Indian Software-as-a-Service (SaaS) Industry”
Coursework CGPA: 7.50 / 10 · stood 2nd in the batch
PGDMS (Operations & Manufacturing)
S. P. Jain Institute of Management & Research (SPJIMR), Mumbai
CGPA: 4.2 / 5.0
B.E. Chemical Engineering
Jadavpur University, Kolkata
Result: First Class Honours, 76.5%
Certifications
- IICA-certified Independent Director (Ministry of Corporate Affairs), Reg. IDDB-PA-202301-046208
- Management Essentials – Harvard Business School Online (2019)
- No-Code Machine Learning – Purdue University (with Simplilearn)
- Marketing Analytics Professional – Meta
- Project Management – Google
- Certified Scrum Master
- Lean Six Sigma Black Belt – Simplilearn
- Master Trainer, PMFME – NIFTEM, Ministry of Food Processing Industries
- Corporate Sustainability – Bocconi University; Sustainable Finance – Erasmus University Rotterdam
- ISO 9000 & ISO 14000 Lead Auditor
Experience
- Oct 2022 – presentAssistant Professor of ManagementTechno Main Salt Lake (Techno India Group), Kolkata · affiliated to MAKAUT-WB. Teaches marketing analytics and operations management. Guided 18 industry-linked MBA projects. Chief Head Examiner, MAKAUT.
- CurrentVisiting Faculty, EntrepreneurshipIMI Kolkata
- 2020 – presentFounder & CEOParallox Software Pvt. Ltd., Kolkata · recognised by Startup India. Analytics-led growth plans for SaaS and EdTech startups.
- Mar 2019 – Nov 2020Plant Head / General ManagerBeam Suntory India. Product owner for the SAP S/4HANA PP and QM rollout, live on time. Core team took the Oaksmith brand from concept to market in about a third of the usual time.
- Aug 2015 – Mar 2019Brewery Head / Plant Head (GM grade)Carlsberg India. Multi-plant operations with 800+ people.
- Nov 2013 – Jul 2015General ManagerUnited Breweries Ltd., Ludhiana
- Sep 2009 – Oct 2013General Manager (Works)Berger Paints India, Goa. Rebuilt the plant after a fire. It ran at double the output with a quarter of the manpower.
- 1995 – 2009Early careerSales, operations and supply chain at Asian Paints, ICI India, Gujarat Guardian and Kansai Nerolac
Research
Journal articles (6)
- Chakrabarty, P., & Sinha, R. (2025). Investigating the effects of emerging technologies on AIDA and marketing mix in Indian digital marketing. Advances in Consumer Research, 4, 1227–1245. doi.org/10.61336/acr/25-04-05
- Chakrabarty, P., Das, D., Singhwal, N., Geetha, P., Parthasarathy, J., Biswas, S., Kumar, S., & Sudhin, S. (2025). Cross-disciplinary collaboration: Bridging management and computer engineering for innovation. Journal of Information Systems Engineering and Management, 10(3), 1764–1775.
- Chakrabarty, P., & Sinha, R. (2025). Digital marketing evolution and its societal impact on India’s software and allied industries. Academy of Marketing Studies Journal, 29(5).
- Chakrabarty, P., & Sinha, R. (2025). Exploring the digital marketing dynamics of MSME technology services companies in India. Journal of Information Systems Engineering and Management, 10(15s), 598–612. doi.org/10.52783/jisem.v10i15s.2498
- Chakrabarty, P., & Pandey, D. (2025). Decoding the marketing mix: A systematic review of its influence on consumer purchase decisions. Journal of Emerging Technologies and Innovative Research, 12(7), 325–333. doi.org/10.56975/jetir.v12i7.566920
- Chakrabarty, P., & Pandey, D. (2025). Stimulating sales through AIDA: A review of theoretical and empirical insights. International Journal of Creative Research Thoughts, 13(8), 1–7. doi.org/10.56975/ijcrt.v13i8.292060
Conference papers and book chapters (11)
- Chakrabarty, P., & Sinha, R. (2025). A hybrid deep learning and XGBoost framework for predicting OTT subscription timing based on user behavior analysis. 2025 IEEE 4th World Conference on Applied Intelligence and Computing (AIC). doi.org/10.1109/AIC66080.2025.11212176
- Chakrabarty, P., & Sinha, R. (2025). Predicting OTT subscription behavior using deep learning: A multi-class classification approach with feature engineering and class imbalance handling. 2025 International Conference on Engineering, Technology & Management (ICETM). doi.org/10.1109/ICETM63734.2025.11051787
- Kumari, M., Sinha, R., Chakrabarty, P., Bhardwaj, Y., Priya, S., & Gupta, S. (2024). Enhancing digital currency pricing with machine learning models. International Conference on Computing Communication and Networking Technologies (ICCCNT). IEEE.
- Chakrabarty, P., Hasnain, M. G., et al. (2024). Exploring machine learning’s impact on digital marketing. International Conference on Computing Communication and Networking Technologies (ICCCNT). IEEE.
- Maity, A., Chakrabarty, P., Pandi, O. D., & Das, P. (2025). How Indian SaaS firms win: A machine-learning view on LTV/CAC. In Lecture Notes in Networks and Systems, Vol. 1863: Artificial Intelligence: Theory and Applications. Springer. doi.org/10.1007/978-3-032-19182-3_33
- Sinha, R., Gupta, S., & Chakrabarty, P. (2025). An analysis of rising security and privacy with technological advancement. In Future Power Network and Smart Energy Systems (FPNSES 2023). Springer. doi.org/10.1007/978-981-95-0473-2_28
- Chakrabarty, P., & Sinha, R. (2025). Predicting the effectiveness of B2B marketing strategies using deep learning: A multi-target regression and classification approach. ICDSA 2025. Springer. doi.org/10.1007/978-3-032-10753-4_2
- Kumari, M., Chakrabarty, P., Sinha, R., Hasnain, M. G., Qamar, N., & Kavita, S. (2025). Data-driven strategies in digital marketing: Evaluating performance metrics in the Indian market. In Proceedings of the International Conference on Paradigms of Communication, Computing and Data Analytics. Springer. doi.org/10.1007/978-981-96-6847-2_5
- Sinha, R., Kumari, M., Rallan, R., Chakrabarty, P., Hasnain, M. G., & Qamar, N. (2025). Comparative analysis of Indian legal text documents using large language models. In Fifth Congress on Intelligent Systems (CIS 2024), LNNS vol. 1276. Springer. doi.org/10.1007/978-981-96-2697-7_24
- Chakrabarty, P., & Sinha, R. (2025). AI-powered digital marketing: The future of personalized experiences. In Proceedings of the 3rd International Conference on Futuristic Technology (INCOFT 2025), Vol. 3, 206–213. SCITEPRESS. doi.org/10.5220/0013612200004664
- Sinha, R., Kumari, M., Chakrabarty, P., Hasnain, M. G., Qamar, N., & Jha, N. (2025). Building a robust labor market network: Leveraging machine learning for enhanced workforce insights. In Congress on Smart Computing Technologies (CSCT 2024), Smart Innovation, Systems and Technologies. Springer. doi.org/10.1007/978-981-96-6254-8_11
Conference presentations and invited talks (13)
- Optimising the subscription ecosystem: The MAP-T framework for reducing friction and driving conversion. 2nd IIM Nagpur Case & Research Conference, IIM Nagpur, 7 Feb 2026.
- Marketing mix – AIDA – Purchase: PLS-SEM evidence from India’s OTT market. 19th ISDSI Global Conference, IMI Kolkata, 26 Dec 2025.
- Autoencoder-based feature extraction and hybrid neural classification for optimizing digital marketing performance. IJCACI 2025, Bangalore, 23 Aug 2025.
- How Indian SaaS firms win: A machine learning view on LTV/CAC. AITA 2025, IBS Bangalore, 1 Aug 2025.
- A hybrid deep learning and XGBoost framework for predicting OTT subscription timing. 4th IEEE AIC 2025, IETE Delhi Centre, 26 Jul 2025.
- Predicting the effectiveness of B2B marketing strategies using deep learning. ICDSA 2025, MNIT Jaipur, 15 Jul 2025.
- Predicting OTT subscription behavior using deep learning. ICETM 2025, Fairleigh Dickinson University, USA, 13 May 2025.
- AI-powered digital marketing: The future of personalized experiences. INCOFT 2025, 22 Feb 2025.
- Digital marketing evolution and its societal impact on India’s software and allied industries. IIM Sambalpur, 1 Feb 2025.
- Exploring the digital marketing dynamics of MSME technology services companies in India. IFERP, Cebu, Philippines, 25 Jan 2025.
- Investigating the effects of emerging technologies on AIDA and marketing mix in Indian digital marketing. IIM Shillong, 24 Jan 2025.
- Digital marketing evolution amid society challenges in Indian SaaS companies. ICMS 2025, MICA, 8 Jan 2025.
- Artificial intelligence: The next frontier of research. Invited lecture, S.P. College, Dumka, Jharkhand, 22 Aug 2023.
Recognition and service
Intellectual property
- Indian copyright LD-2025/0174335 – “Digital Marketing: An Analytical Study of the Indian SaaS Industry” (with Dr. Raj Sinha)
- Australian design registration 202416295 – “Smart Processing Device for Search Engine Optimization”, registered 25 Oct 2024
Awards
- “Yatte Minahare” award, Suntory Japan (2019)
- Best Paper Award, ICMS, MICA
- Special Mention, ISDSI Global Conference 2025
- Lifetime Fellow, Institute of Directors (F.IoD)
Peer review
- Journal of Retailing and Consumer Services (Elsevier)
- Electronic Commerce Research (Springer)
- Int. J. of Electronic Marketing and Retailing (Inderscience)
- South Asian Journal of Social Studies and Economics
Academic service, 2026
- Plenary keynote, ICEESSH 2026 (Seoul, virtual)
- Session chair, ICMDRSE 2026 (Kuala Lumpur)
- Programme committee: ITAI 2026, PEIS 2026, CVR 2026
- Chief Head Examiner, MAKAUT-WB
Contact
For research collaboration, guest lectures, board roles or consulting, write to me.